What's uup guys...
Thanks for stop at my blog and spend time to read...
Erm, yesterday was ma first time handling the shift alone n luckily I can face everything even smtes theres difficulty and try to ask senior to solve it.
1 issue that really make my anger reach the top...y don an it person understand how it mmbers work and try to help them for better service. If they do knoe IT well they should know how we feel here.
Maybe all of u blur bout this....
There was a cust call me, and said dat can't coonect to wireless and somtimes can, and the call made were the 3rd time with the same prob. Erm....for me, there no others user complaint about it...i think he/ she should give us some times to solve the prob.
In a day she call us for 5 times and keep angry and..&^%&^$%#$%#%^%&* arrgh donno wat to say....then he/she hang up the phone...we give u the service, we try to help u...and don't even think that we bluffing u. If u are an IT person, u should knoe how to troubleshoot it n understand our situation....
Not always customer are right k......
think bout that....
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